"The idea that values and business can combine to give us outstanding yearly results and a great work environment filled with wonderful people is almost too good to be true. I love the fact we have created a company that makes a positive difference in the world. And we are happy to share what we know with anyone."
Serving more than 5,000 independent bike dealers, QBP is widely regarded as the best wholesale distributor to the cycling industry. We believe that's because our focus on serving customers serves their own businesses so well. By staying focused, we fulfill our purpose of transforming the world through business. Can business really save the world? We think so—when it's done right. That's why we share profits with employees, and give back to the community, and lead the way as an environmentally progressive company.
It also doesn't hurt that we're in one of the most people and planet-friendly industries in the world—the bike business.
Act with Integrity
We behave with the highest sense of ethical conduct; we live and act with integrity and honesty so that we do what we say we will do and are honest about ourselves and our actions. We are deeply trustworthy and honorable.
Be a True Partner
We seek deep partnerships based on trust and respect. We create solutions and benefits that have all parties thrive, win and grow. We prefer transformational partnerships over transactional ones.
Create Something Special
Make a difference to others every day, bring our specialness to work, have fun, be the change we want to see happen, transform the world.
We care immensely about our personal contribution. We work hard, smart, and effectively! We deliver high performance results, we constantly work to improve and get better results. We set goals high and we celebrate success.
Keep the Customer First
In every decision and action, we consider the customers first. We never lose our focus on our customers; we exist to serve them.
Established in 1981, QBP is headquartered in Bloomington, Minnesota
We believe bicycles make people's lives better by improving their health, saving them money, and helping them do their part to create a more sustainable environment.
As a company, we harness the power of our business to spur economic development in communities large and small; promote social change that supports bike riding as a way of life; and ultimately improve the health and economic vitality of our nation.
By getting every butt on a bike, we can create meaningful benefits for individuals, businesses, communities and nations that can truly change the world.
Of course, we don't have a monopoly on doing business right. We partner with other like-minded companies that share our values and are committed to making a positive difference in their communities. We provide living proof that a business can be profitable while making the world a better place.
At QBP we believe the power of business can make a positive difference in the world. So does Kate Herzog, a native of Ghana who runs House of Talents, a St. Paul-based business that imports hand-made baskets and other artisan-crafted products from her homeland. When Kate approached QBP with a proposal to create traditionally woven baskets for bicycles, President Steve Flagg eagerly accepted the small vendor's proposal.
"We saw this as more than an ordinary business opportunity," said Flagg. "It was a chance to align with a company that is making a genuine difference in the lives of people in communities throughout Ghana."
Intensely proud of their efforts, the weavers call their baskets Asungtaba, which means "helping each other succeed" in Frafra, the language of northeastern Ghana. The colorful, durable baskets were an instant hit with bike dealers and their customers. Product quickly sold out.
Demand for the baskets is so high that Kate hired more than 200 Ghanaian women, and plans to enlist more in the near future. In a nation plagued by poverty and unemployment, the new source of income has made a profound impact on hundreds of families.
"Our partnership with QBP has made a tremendous impact for our business and the community," said Herzog. "When I asked the community about the impact, the answer was "we have no words to describe how you have changed our lives."
House of Talents Website
Always innovating ways to create value for our community of dealers and vendors, QBP hosts two major industry events each year. By combining education, expo and meaningful experiences, we provide our partners the opportunity to learn, make personal connections, and expand their business potential.
Sharpen business and technical skills and kickoff the coming sales season at our open house
Ride our latest bikes and plan purchases for the next model year
According to a 2011 study by the NICA, 67% of male high school racers inspire their dads to ride, and 37% of female racers get their moms into riding.
1. Find the Right League
There’s a NICA League to suit every level of sponsorship and involvement. Visit NICA’s Start a League page to find the best match for your business.
2. Partner with an Advocate
Don’t do it alone! Check out the U.S. Regional Advocate map on NICA’s site to find other boosters in your state. Working together, you can submit a bid for creating a new league.
3. Get Free Advice from QBP’s Advocacy Director Gary Sjoquist, QBP advocacy director, played a major role in creating the Minnesota High School Mountain Bike League. He is available to provide guidance and answer questions about all aspects of creating a bike league. Contact him for details about:
"At Erik's, we think the NICA leagues are an awesome investment in the future of mountain biking. Not only is it a great sport for these high school students—we see entire families getting into the sport due to their kids' involvement. It's a great combination!
Erik Saltvold, Owner and Founder, Erik’s Bikes and Boards
We give six percent of our annual after-tax profits to a range of national and local bicycle related charities. Through our Advocacy, Community Service and Environment (ACE) program, we empower employees to do volunteer work; develop and participate in environmental initiatives; and advocate for expanding the presence of bicycles on the streets and within American culture.
It's about involving employees, community members and businesses to use bike advocacy as a tool to get more people riding more often, promote social justice and build a more sustainable, bike-friendly planet.
Our vision is to inspire others to make their communities more livable, healthier, bike-friendly places, and work toward the creation of a globally sustainable civilization.
To learn more about the ACE program contact Seth Nesselhuf, ACE director at firstname.lastname@example.org or call 952.941.9778 ext. 1125.
"We believe in this transformative power of the bicycle—that communities can get healthier; that kids can get healthier; that schools and businesses can use cycling as an economic driver so that the community itself gets fiscally or financially healthier."
Creating new places to ride is one of the most important things we do. After all, our products are used and enjoyed on bike lanes, bike paths, and mountain bike trails. We lobby for federal funds in Washington, D.C. and work with state departments of transportation as well as create and strengthen local advocacy groups to work on grassroot efforts:
QBP Advocacy contact:
Gary Sjoquist email@example.com
952.941.9391 ext. 1288
"Community service is about sharing with each other an intended purpose to do good. When we do good for others, we feel good about who we are. . . . That's a part of us we all need just to be productive and happy within our day and within our lives."
The QBP Community Service Program helps employees volunteer time, make QBP-matched donations, and collects goods for charitable organizations. Collectively, our staff gives thousands of hours and dollars for the betterment of our community—locally and around the world. QBP actively works to engage our co-workers by matching each volunteer hour with a financial contribution to the organization or by providing 16 hours of paid volunteer time per year.
QBPers support many community service organizations including:
Check out our video about the Ogden Bike Collective.
Each holiday season, the employees of QBP help collect and refurbish thousands of bikes by volunteering their time working with Twin Cities-based Free Bikes 4 Kidz. Employees help repair, clean and organize some of the 5000 bikes that are then given away to local youth. They provide valuable skills and in turn take advantage of QBP's paid volunteer program to help Free Bikes 4 Kidz realize their vision of getting kids on bikes. Along with volunteer help, QBP also provides many of the parts needed to give these bikes new life.
QBP Community Service Contact:
952.941.9391 ext. 1200
"We're not just doing this for the planet or the polar bears. Environmental sustainability is for the overall well-being of humankind. It's for our own health and happiness and for future generations."
Sustainable business practices are deeply connected with the health of our planet. We constantly work to reduce waste, lower energy consumption, and find more efficient ways to get and distribute goods. As a wholesale distributor, we develop green supply chain initiatives—upstream and downstream. We reach out to other businesses and organizations, helping them incorporate sustainable practices. Working together, we can achieve lasting change that benefits our world for generations to come.
Because we strive to use only sustainable products and materials, we examine everything that comes into QBP—from cleaning supplies to pens and paper.
We cover a lot of ground to reduce our environmental impact. Our facilities feature solar panels, comprehensive recycling, buildings made with repurposed materials and even on-site vermiculture composting. Both our Utah and Minnesota facilities feature solar arrays (40 kilowatt in Utah and 80 kilowatt in Minnesota), and they're both Gold LEED certified. We even help our dealers develop environmentally sustainable practices.
QBP operates two environmentally sustainable distribution centers in Bloomington, MN and Ogden, UT. Built according to the LEED* standards established by the U.S. Green Council, the buildings are designed to save energy and resources, and minimally impact the environment. Our new distribution center being built in East Hempfield Township, PA, is also being built to LEED standards.
*Leadership in Energy and Environmental Design
Combining advanced technology with sustainable construction practices, the facilities sip energy with high-efficiency lighting and appliances; and reduce rivers of wastewater to a trickle with innovative plumbing. A solar panel array crowns each building, creating clean, sustainable electricity. In Utah, the use of geothermal energy completely offsets the need for any natural gas. Our Pennsylvania site (to be opened in late 2014) will be our first distribution center with all LED lights in the warehouse and parking lot.
Treading lightly on the surrounding terrain, the structures rise up instead of out. That leaves more trees to drink up carbon and exhale fresh air. Any soil disturbed during construction was used to create new green space or utilized in the foundation.
Not only are these buildings environmentally friendly, they're kind to the bottom line, too. Square foot for square foot, the energy-frugal facilities generate bigger long-term return on investment than conventionally built structures. Almost all of our sustainable features have an ROI of less than 10 years.
Our graded parking lot channels storm runoff into porous pavers and rain gardens where water is cleansed, and chemical pollutants broken into harmless elements. Much of the grounds are planted with drought-resistant native prairie grasses that don't need watering or maintenance. Plus, green plantings in the parking lot minimize heat island effect.
Learn more about the environmental features of our business by taking an eco-tour of QBP's LEED Gold Certified distribution center and office complex in Bloomington, Minnesota.
Eco-tours take place the first Wednesday of every month and are free and open to the public. To schedule a tour for your group, please contact firstname.lastname@example.org or call 952.941.9778.
"Our employees prove every day that there are more ways to get to work than by driving in a car alone. Last year QBP employees collectively biked over 350,000 miles. They biked, carpooled, motorcycled and walked a combined 750,000 miles."
The benefits of commuting by bike are far greater than saving money on gas and taking in some pleasant scenery. People who regularly bike to work enjoy better health, experience less stress, and are happier and more productive—at work and beyond. They are also doing their part to create a more sustainable environment. And what better way to experience the pure joy and freedom of cycling than gliding past traffic jams on your way to work?
That's why QBP does much more than encourage employees to bike to work. We actively support cycling as a way of life by providing:
By rewarding employees who bike to work or use other earth-friendly modes of transport, we're taking a small—but bold—step toward an environmentally sustainable future.
We pay employees to ride their bikes to work. It's more than a feel-good initiative. The QBP Bike Commuting Program produces tangible benefits our company and the entire community by improving health and morale, lowering health care costs (between 2009 and 2011 we've lowered our health care costs 4.4%), reducing need for parking spaces, and producing less pollution and roadway congestion. But we do much more than simply encourage employees to bike to work. We actively support cycling as a way of life by providing:
QBP awards credits to employees who travel to work via human power—biking, walking, running, skating, skiing, etc—or use alternative transportation options like buses, car pools or motorcycles. The more trips they log, the more credits they get. Our commuters cash in their credits for products like bikes, parts, accessories and apparel.
Bike commuters enjoy better health, an increased sense of community and pride about the work place that supports them. With a little planning and effort, you can create a thriving commuter program in your organization. We focus on bicycle commuting for obvious reasons, but you can take our program and apply it to any mode you wish. The key is supporting and recognizing the achievements of your commuters. Gift cards, prizes and cash incentives are popular options that could work for you.
We're happy to share our knowledge and experience. Hopefully, it will help you create a leaner, greener future for your organization.
Our free Greenlightride.com bike-commuting app makes it easy for anyone to track mileage, build credits, and participate on competitive teams similar to QBP's Commuter Bike League.
For more information about incorporating commuting incentives at your workplace, contact Alice Erickson, Commuter Advocacy Coordinator at QBP: email@example.com.
"Our consumer brands make wildly unique products that no one else makes. That's because we've got the vision to see a new category's potential, and the resources to make it a reality. We did that with fatbikes and now there are more people riding them than ever before. That's creating whole new revenue streams for dealers. It's core to our mission—find the opportunities that grow our industry."
QBP distributes the very best brands that the bicycle industry has to offer. Our longstanding philosophy is that if we wouldn't ride it, we won't carry it. With over 400 leading brands and 36,000 SKU's, we provide independent bicycle dealers everything needed to serve their customers and grow their business. Our brands include:
Badass Urban Bikes
We express our love of the city by producing modern, bad-ass, functional and classic bikes and parts that empower riders to create their own ideal machines and lifestyles.
We believe bikes make a positive difference in people's lives. We're devoted to creating smart bicycle designs for everyday living. We design bikes, parts and accessories to make riding more stylish, convenient and fun.
Cogburn Outdoors makes gear for people who hunt, fish and forage in remote places. Cogburn allows hunters to access more land while taking their gear farther, faster, and quieter with virtually no impact on habitat.
We’re always prepared for a ride to turn into a race. We live to pin on a number and step up to the starting grid. We’ve seen that racing and racing clubs are keeping competitive cycling alive in America. We plan to be right there, supporting them in any way we can. We believe racing matters.
Adventure by Bike
We are dedicated to keeping the spirit of adventure alive in bicycling. We make bikes to help you get there.
Bikes. Parts. Chaos.
We make interesting and unusual steel bikes. We make durable and reliable parts. We offer well-designed products at a fair price. And we take to heart that Surly isn't just a name, it's a state of mind. Just because we both ride bikes doesn't mean we're friends.
Unparalleled Cold Weather Performance
Fun Accessories | Solid Components
A vibrant collection of pedals with proven technology, reliability & serviceability.
We are artists and designers who love to ride
Practical Solutions to Make Bikes Work
Better Built Wheels
Whisky Parts Co. manufactures high performance, no nonsense carbon fiber bike parts; understated and stylish parts and accessories that will keep you focused on the ride, not the bike.
"QBP is just a really warm company. I don't think I've worked anywhere where everyone actually loves their job—and everyone here loves their job.
All candidates are subject to a pre-employment criminal background check and a drug screen. Some applicants may be subject to a credit check as well.
Whether you work for QBP in the mountains of Utah, the prairies of Minnesota, or the wooded hills of Pennsylvania, we offer a generous mix of comprehensive benefits and great perks.
QBP is an open organization with no walled-in offices. Our senior leadership, managers and their teams work side-by-side in modern "hexacles" that encourage communication and collaboration. Our LEED Gold-certified distribution centers—one in Minnesota, one in Utah—are spacious, quiet, filled with light, and have minimal impact on the environment.
This sense of openness pervades everything we do. We're open to:
Developing your career with tuition reimbursement, coaching, mentoring and unique forums like the Leadership Institute, and Merrifield Distribution training.
Helping you achieve your physical, emotional and financial best with regular wellness events and activities, from yoga and Spartacus to investment and money management seminars. And, of course, we'll help make cycling a central part of your life by providing generous discounts on bikes, parts, apparel and more. Sign up for our Community Supported Agriculture (CSA) program and round out your healthy day with a fresh dose of seasonal, chemical-free produce.
Letting you unleash your community spirit. Through volunteer initiatives like ACE (Advocacy, Community Service, and Environment), many employees get a chance to lead and grow and make a positive difference to the bike industry, their hometowns, and local (and not so local) ecosystems.
Freeing you to express your individuality through casual clothing choices, and workspaces decorated to reflect your passions and creativity.
Sharing the wealth. All employees are eligible to earn profit-sharing bonuses three times a year. Additional high-performance bonuses are awarded based on company performance and year-end evaluations.
Finally, we're open to continually expanding and evolving the benefits we provide our employees. It makes sense for your career, your happiness and productivity, and the long-term sustainability of our business. Small wonder that the Minneapolis Star Tribune and Outside Magazine regularly rank QBP among the best places to work.
We've got competitive medical, dental and insurance benefits, along with generous PTO and holidays. Plus, we provide a host of "playful" benefits like social hours, celebrations and an off-site company retreat. Torn between earning a living and spending more time with your canine? Bring your dog to work! Our Dog of the Day Program lets you schedule your pooch for regular office visits.
NOTE: QBP offers different benefits packages at each of its three locations.
Not all benefits listed here are universally available.
Riding a bike is good for your health, good for the environment, and good for the bike industry, too! That's why QBP encourages everyone to ride. From discounts on bikes to merchandise credits for commuting to work, it's easy to make biking an integral part of your life.
It's a fact: stress impedes productivity, drags on your health, and makes you a crashing bore at parties. QBP's wellness events help you incorporate healthy physical, emotional, financial and creative activities into your life.
Work the knots out of your back with a free table massage. Get your mind and body into the tone zone with an onsite yoga class. Or take your personal fitness to new heights with a Spartacus high-intensity circuit training class.
Need a short break from the routine? Take a walk over to the Free Table, a dumpster-diver's delight where employees give and get recycled stuff, from toasters to tambourines. And, of course, lots and lots of old bike parts.
Share your personal interests by joining one of our many email groups. It's a great way to build community with people who share your passion for art, apples, cars, fishing, home brewing, music, motorcycles, bikes of all stripes, and lots of other hobbies.
Flexible schedules, work-from-home options, and opportunities to get paid for charitable volunteer work, are just a few of the perks we offer at QBP. An employee-centered company, we reward a job well done with official recognition, fun events and a little extra cash.
Qualified employees can work offsite and adjust their schedules to better manage workload and achieve their business goals. We'll get you set up by helping with computer, tablet and cell phone purchases.
Qualified employees are reimbursed up to 40% on a computer, and up to 50% on a tablet.
QBP buys mobile devices and cell-phone plans for qualified employees who travel or work offsite.
Building strong community is one of our core values, that's why we support your volunteer work with hourly pay and matching dollars donated to your favorite charitable cause. We also help employees help each other by allowing them to donate PTO to a co-worker in need.
QBP donates $10 for every hour employees volunteer at non-profit organizations. Up to $400 per employee annually.
QBP pays employees for up to 12 hours of annual volunteer work at non-profit organizations.
Employees can donate PTO hours to help co-workers during an emergency
We believe good work should be recognized and celebrated. Every month, staff in our distribution centers elects an Employee of the Month. Plus, through our Reward and Recognition program, we give cash prizes or special events are given to individuals and groups for work well done.
At QBP, we invest in your long-term development with courses, coaching, training, seminars, tuition reimbursement, and special on-site educational opportunities.
Learn the arts of conflict resolution, communication and other skills needed to achieve long-term, top-talent performance.
Your personal mentor helps identify your passions and develop the knowledge, skills and abilities to transform them into career
QBP helps you achieve your career goals with outside training and education.
QBP pays some—occasionally all—costs for courses, seminars, workshops or conferences directly related to your job.
Improve your business acumen by borrowing the hottest volumes from the reading lists of our resident business gurus and company leaders.
Non-native speakers of English can improve fluency and comprehension in these free regularly scheduled courses.
This intensive three-day course breaks you beyond your limits, and helps develop your business and interpersonal skills.
This semester-long course immerses you in the art of distribution as practiced at QBP. From inventory planning to customer service and our bike brands, you'll learn the common language of our business. Ultimately, you'll see how your contributions impact the greater good of the organization.
We believe a building is a lot more than a big box crammed with desks, chairs and racks of products. Our physical environment directly impacts the quality of our work, our wellness and our relationships with everyone around us. That's why we've invested in constructing two LEED Gold Certified distribution centers and office complexes in Minnesota and Utah.
From rooftop solar panels generating clean energy to composting and recycling programs that reduce our waste, QBP covers a lot of ground to shrink our environmental footprint.
Our interiors are bright and filled with light and color. Open workstations create a sense of community, making communication natural and easy. Feeling hungry? Head over to Spokes Café. Our onsite cafeteria offers healthy, high-quality affordable food and beverages. Plus, strategically located coffee stations ensure that you're never too far from a hot cup of java, tea or cocoa. If it's a sunny day, enjoy our outdoor patio and picnic area on the edge of beautiful Hyland Lake Preserve.
NOTE: QBP offers different benefits packages at each of its three locations.
Not all benefits listed here are universally available.
"There is a lot of cultural synergy between Freewheel and QBP. Almost everyone you talk to at QBP is a cyclist. Like us, they're passionate about cycling and committed to the lifestyle. They're not just in this to make a buck. They know we're in this together and work hard to build our mutual success."
"QBP is always reaching out to see how they can help us out as a shop. They want to see us succeed. They want to see everyone succeed."
Who We Serve
Through Q-Outdoor—a division of QBP—we serve snow sports shops and outdoor retailers.
We believe partnering with other companies is about much more than buying and selling stuff. It's about sharing a common vision and values. That's why we work with best-in-class vendors who are committed to achieving outstanding results. We team with partners who share our passion for making the world a better place through the power of bikes and business. Not only does this serve independent retailers and their customers, it serves the communities of which they are a part.
Because it is our mission to serve you—the independent bike or outdoor retailer—we go the extra mile to safeguard the integrity of your business. That's why we carefully scrutinize new accounts.
To establish your new account, we ask that you provide us:
Note: if you are still in the planning stages for your store, or if you have any questions we would love to help. We have insurance resources, ideas about what you'll need to get started, and loads of information to make life easier as you begin your new business venture!
Please call the Account Service Team: 800.346.0004.
To establish a Wholesale Dealer Account in the United States, contact the appropriate agent below:
Phone: 800.346.0004 ext. 1170
Phone: 800.346.0004 ext. 1727
Contact QBP Customer Service
Custom Framebuilders and Manufacturers
Phone: 800.346.0004 ext. 1247
Phone: 800.346.0004 ext. 1327
Because it is our mission to serve you—the independent bicycle retailer— we go the extra mile to ensure the integrity of your business. That's why we carefully examine each new account's application.
But, before you complete a full application, we should let you know that although the QBP catalog is perhaps the largest and most comprehensive of its sort in the world, QBP is restricted by some of our suppliers from selling all of our items to all parts of the world.
To establish your new account, we ask that you provide us:
We ask that all account candidates conduct themselves professionally and courteously during the application process.
General International inquiries:
Elise Buchen (se habla español): Latin America & Caribbean
Phone: +1.952.941.9391 ext. 1199
Aaron James: Canada
Phone: +1.952.941.9391 ext. 1575
Dana Carson: Europe, Middle East, & Africa
Phone: +1.952.941.9391 ext. 1618
Andrew Patton: Asia-Pacific
Phone: +1.952.941.9391 ext. 1619
QBP is dedicated to helping independent bike dealers and other specialty bike businesses succeed. Below we have compiled a list of useful links to consider when opening a new store.
Below are the Point of Sale providers who have added the QBP tools to their system