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1981
First QBP “Price List” publication. 7 pages long, stapled in the corner.
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1982
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1983
Special Orders: “We are willing to make special orders on your behalf for those odd and esoteric items no one likes to stock.”
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1985
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1986
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1988
Backorders: “We usually avoid backorders like the plague. Please reorder any zeroed items. If you use part numbers we will be able to indicate stock status as we key the order in.”
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1989
New Tech: First mention of ordering by fax
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1990
Packing Materials: “We do not buy any foam packaging but prefer to use recyclable crumpled newspaper.”
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1991
QBP’s 10-year anniversary.
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1992
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1994
“QBP’s catalog was an essential part of our growth and success. By providing all the important details of each product the publication became known as the ‘industry bible’ long before QBP was the largest distributor.”
- Larry Katz, Purchasing
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1995
New Tech: First mention of email.
“Contact us on Compuserve Mail: 71433,252.
From the Internet: 74133.252@compuserve.com”
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1997
New Tech: First modern email address.
“Contact us via E-mail: sales@qbp.com”
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1998
New Tech: First mention of a QBP website, only for checking inventory levels. (Unfortunately, no visual record of this site exists.)
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1999
New Tech: First mention of the ability to place an order online.
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2000
QBP’s public website gets an update.
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2001
“We always tried to make our QBP print catalog not only a vehicle for sales and product info but also a means to communicate to dealers about who we are and what the cycling community means to us.”
- Steve Flagg, Leadership
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2003
Earliest dealer site images we could find.
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2004
Example of Bike Builder dealer site.
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2006
First 2-volume catalog. QBP’s 25th anniversary.
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2008
QBP’s public website gets an update.
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2010
“The QBP print catalog developed over time, not just as a parts ordering tool, but into a resource about what was compatible, which part was lighter, what does it look like and much more. With the rise of information and ease of ordering on the internet the need for print dwindled. We started putting
the same effort into our web catalog.”
- Jim Holst, Product Management
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2011
QBP’s public website gets an update.
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2013
Largest catalog: 1,808 pages over 2 volumes.
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2014
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2015
“Customer feedback helps determine many of the decisions and priorities when we make improvements to QBP.com. Whether the feedback comes in verbal form, or submitted electronically, it’s all evaluated and becomes an important consideration.”
- Josh Lindberg, Marketing
QBP’s public website is updated to its current design.
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2016
The final print catalog!